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Crucial Conversations - (ENG) By Patterson, Kerry and Grenny, Joseph and Mcmillan, Ron (AAA). Mcgraw Hill Inc; New York : 2002. SERIES: ;. [ISBN: ]; [ EDITION: 00 ] [STACK/RACK NO: - 153.6 PAT C ] ; ( ACCESSION: 00076411); (DEPARTMENT: Generalia); (LOCATION: - SRS); TYPE: ; FORM: Printed; 
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